AlpineWeb Privacy Policy
AlpineWeb's policies and procedures for handling customer information have been created with
the understanding that Internet technologies are still evolving and that Internet business
methods are continuing to evolve to meet the needs and opportunities of the changing
technologies. As a result, AlpineWeb's policies and procedures are subject to change.
In the course of serving its customers, AlpineWeb acquires, stores and transmits customer
communications and information that customers may regard as private or sensitive. Some of this
information - such as the customer's name, address, telephone number, and credit card data - is
provided to AlpineWeb by its customers in order to establish service. Other information - such
as the customer's account status, choice of services, and customer logs - is created and
maintained by AlpineWeb in the normal course of providing service. AlpineWeb may also use
cookies, which are small pieces of information that a web site can store in a designated file on
a user's computer for various reasons. For example, AlpineWeb may use cookies on the landing
pages of products sold online which record the customer information that is required on the
order form. This information is then forwarded to an internal sales tracking database within
AlpineWeb. In addition, AlpineWeb may store customers' electronic mail and other communications
as a necessary incident to the transmission and delivery of those communications.
Data Security
AlpineWeb will protect the confidentiality of its customers' information, account information
and personal communications to the fullest extent possible and consistent with the law and the
legitimate interests of AlpineWeb, its partners, its employees and other customers of AlpineWeb's
services. To protect the loss, misuse, and alteration of information that is collected from
customers, AlpineWeb has appropriate physical, electronic, and managerial procedures in place.
How is customer information used?
AlpineWeb uses customer information to provide its customers with system information or information
about new or upgraded products. Customer information is only used for internal operations and will
never be sold or otherwise disclosed to a third party.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from AlpineWeb and AlpineWeb
partners by contacting our
Service Staff. However, customers may not opt
out of receiving information from AlpineWeb which is essential for maintaining or updating customers'
accounts or system information. All other customers may access and modify their personal information by
contacting their AlpineWeb Billing Account Manager.
Domain name customers who have registered a domain name with AlpineWeb and wish to change the Technical
Contact from AlpineWeb to another company, may send a request to the AlpineWeb
Hostmaster. It is important to note that
customer domain name registration information is made publicly available in the registry of domain names.
Disclosure of Customer Information and Communications
AlpineWeb will not otherwise disclose its customers' personal and account information unless AlpineWeb
has reason to believe that disclosing such information is necessary to identify, make contact with, or
bring legal action against someone who may be causing harm or interfering with the rights or property of
AlpineWeb, AlpineWeb's customers, or others, or where AlpineWeb has a good faith belief that the law
requires such disclosure.
AlpineWeb also will not, except for reasons stated below, disclose to third parties the contents of any
electronic mail or other electronic communications that AlpineWeb stores or transmits for its customers.
The circumstances under which AlpineWeb will disclose such electronic customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of AlpineWeb and its customers;
- It is required to cooperate with interception orders, warrants, or other legal process that
AlpineWeb determines in its sole discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents are inadvertently
obtained by AlpineWeb and appear to pertain to the commission of a crime.
AlpineWeb disclaims any intention to censor, edit or engage in ongoing review or surveillance of
communications stored on or transmitted through its facilities by customers or others. AlpineWeb will,
however, review, delete or block access to communications that may harm AlpineWeb, its customers or
third parties. The grounds on which AlpineWeb may take such action include, but are not limited to,
actual or potential violations of AlpineWeb's Acceptable Use
Policy.
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