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Home > Policies > Saturday, May 17, 2008  

Reselling Policies


As a customer or potential customer, please review and become familiar with these Reselling policies. Should you have any specific questions regarding these policies, please contact our Service Staff.
  1. Our Customers are responsible for collecting payments from their own customers. Customers are, in turn, responsible for payment directly to us for the full amount of their quarterly bill.
  2. The Customer agrees to pay us a monthly Service Fee for the services we provide based upon the current Rate Schedule. The Service Fee is billed to you at the beginning of each month and is due no later than the 20th day of the month in which the Service Fee is billed. Your first month of service will be prorated according to the number of days you had an active Server during the first month. The Service Fee is subject to adjustment, with notice, according to the current Price Schedule.
  3. Should an end-user of a Customer request to become one of our Customers, the end-user is subject to the following:
    1. A new Customer (previous end-user) must order a new Hosting Plan with a new IP address and pay all applicable set-up fee(s) for the Account(s) and for any additional products the Server had (i.e. CyberCash, SSL, etc).
    2. A new Customer (previous end-user) must order additional Hosting Plans and IP addresses for any other Hosting Plans and virtually sub-hosted accounts that may be involved, and pay the applicable set up fees as though the accounts were being set up for the first time, including sub-host charges.
    3. A new Customer must close any accounts with their previous Customer according to the standard procedure for that particular Customer. The new Customer should ensure that their balance is paid in full to their previous Customer. Should the previous Customer prove that there is an outstanding balance, the Hosting Plans that have been ordered will be placed on hold until the accounts have been paid in full.
  4. If one Customer is transferring all of their Hosting Plans to a second Customer account, the first Customer account balance must be $0.00 before the transfer can take place.

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  SEE ALSO:
· Policies, Contract and Terms of Use
· Acceptable Use Policy
· Billing Policies and Procedures
· Support Disclaimer
· E-Sign Notice
· Privacy Policies
· Reselling Policy
· Support Policies
· UCE Policies

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