Reselling Policies
As a customer or potential customer, please review and become familiar with
these Reselling policies. Should you have any specific questions regarding
these policies, please contact
our Service Staff.
- Our Customers are responsible for collecting payments from their
own customers. Customers are, in turn, responsible for payment directly
to us for the full amount of their quarterly bill.
- The Customer agrees to pay us a monthly Service Fee for the services
we provide based upon the current Rate Schedule. The Service Fee is
billed to you at the beginning of each month and is due no later than
the 20th day of the month in which the Service Fee is billed. Your first
month of service will be prorated according to the number of days you
had an active Server during the first month. The Service Fee is subject
to adjustment, with notice, according to the current Price Schedule.
- Should an end-user of a Customer request to become one of our Customers,
the end-user is subject to the following:
- A new Customer (previous end-user) must order a new Hosting Plan with
a new IP address and pay all applicable set-up fee(s) for the Account(s)
and for any additional products the Server had (i.e. CyberCash,
SSL, etc).
- A new Customer (previous end-user) must order additional Hosting Plans
and IP addresses for any other Hosting Plans and virtually sub-hosted
accounts that may be involved, and pay the applicable set up fees
as though the accounts were being set up for the first time, including
sub-host charges.
- A new Customer must close any accounts with their previous Customer
according to the standard procedure for that particular Customer.
The new Customer should ensure that their balance is paid in full
to their previous Customer. Should the previous Customer prove that
there is an outstanding balance, the Hosting Plans that have been ordered
will be placed on hold until the accounts have been paid in full.
- If one Customer is transferring all of their Hosting Plans to a
second Customer account, the first Customer account balance must be
$0.00 before the transfer can take place.
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