To securely report a password for a cPanel, WHM, software application or email accounts, please take the following steps:
- Log in to AlpineWeb Customer Backroom here:
https://www.alpineweb.com/backroom/clientarea.php
Your login details are as follows:
Login Name: The email address you used to create your account. - Once logged in, navigate to:
Manage Account Details - Scroll down to the Report a cPanel, WHM or Application Password field:
- Enter the password, making sure to include the account or application type, including the login where applicable. Example: WHM : root : password; WordPress : login name : password
Note: If you are reporting a list of email addresses and passwords, please use the Notes field.
Questions?
If you should need additional assistance submit a Support Request here:
https://www.alpineweb.com/backroom/submitticket.php
Or visit the Contact Us page for additional contact options: