Auto Renew is enabled by default for new Domain Registrations and Transfers. The Auto Renew option allows a Domain Name Registrant or Owner, to automatically renew Domain Name Registrations prior to their expiration date. This is useful for customers who want to avoid having their domain name expire and web site operation interrupted.
Domain Registrations with Auto Renew enabled, will be automatically renewed ten to fifteen days prior to expiration. Registrants will receive renewal notices and an invoice before their domain expires.
Disabling Auto Renew will result in a Domain Registration expiring on it’s expiration date. Domain Registrations may still be renewed after expiration by paying the renewal fee.
Disable Auto Renew
If you do not want to renew a Domain Name Registration login in to the AlpineWeb Customer Backroom:
https://www.alpineweb.com/backroom/clientarea.php
Your login details are as follows:
Login: Email address used during the initial accout creation.
Password: Specified during the ordering process.
Once logged in take the following steps:
- Navigate to: Domains > My Domains
- From the dropdown menu to the right of the Domain Name you wish to Cancel click on: Auto Renewal Status
- Click on: Disable Auto Renew
Or:
- Navigate to: Domains > My Domains
- Click on the Manage button next to the Domain Name:
- Click on Auto Renew in the left hand Manage pane.
- Click on Disable Auto Renew
Disabling the Auto Renew Status will cancel the generation of new invoices.
If you wish to change the status of your Domain Name(s), go back to Auto Renew and simply reverse these steps.
