How do I save a copy of messages on the POP server? Print

  • Email, POP
  • 10

To leave copies of email messages on the messaging server, follow the steps for the appropriate email application.  In order for contactually to work with your email account, the system needs to be able to access saved email messages.

For Windows

Windows Live Mail

  1. Right-click the email account in the left pane and click Properties.
  2. Click the Advanced tab.
  3. Select the check box beside Leave a copy of message on server
  4. Click OK.

Windows Mail (Windows Vista)

  1. Click Tools.
  2. Click Accounts.
  3. In the Email subsection, click the email account.
  4. Click Properties.
  5. Click the Advanced tab.
  6. Select the Leave a copy of the message on server check box.

Microsoft Outlook XP, 2002, 2003

  1. Click Tools.
  2. Click Email Accounts.
  3. Select View or Change an existing email address, or click the Email tab.
  4. Select the email account.
  5. Click Change.
  6. Click More Settings.
  7. Click the Advanced tab.
  8. Select the Leave a copy of the message on server check box.
  9. Click Finish.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


Microsoft Outlook 2007

  1. Click Tools.
  2. Click Account Settings.
  3. Click Change.
  4. Click More Settings.
  5. Click the Advanced tab.
  6. Select the Leave a copy of the message on the server check box.
  7. Click OK.
  8. Click Next.
  9. Click Finish.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


Microsoft Outlook 2010.

  1. Click File.
  2. Click Account Settings.
  3. Select the appropriate email account.
  4. Click Change.
  5. Click More Settings.
  6. Click the Advanced tab.
  7. Select the Leave a copy of the message on the server check box.
  8. Click OK.
  9. Click Next.
  10. Click Finish.
  11. Click Close.

Note: When the check box is cleared, deleted messages will be permanently removed from the messaging server.


Microsoft Outlook Express and Microsoft Outlook 2000.

  1. Click Tools.
  2. Click Accounts.
  3. Click the Mail tab.
  4. Select the email account.
  5. Click Properties.
  6. Click the Advanced tab.
  7. Select the Leave a copy of the message on the server check box.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


Microsoft Outlook 97.

  1. Click Tools.
  2. Click Services.
  3. Click Internet E-mail.
  4. Select the email account, and then click Properties.
  5. Click the Advanced tab.
  6. Select the Leave a copy of the message on the server check box.
  7. Click OK.
  8. Restart Microsoft Outlook 97 to apply the changes.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


Qualcomm Eudora 7.0 or later.

  1. Click Tools.
  2. Click Personalities.
  3. Right-click the email account name, and then click Properties.
  4. Select the Leave messages on server check box.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


Mozilla Thunderbird 1

  1. Click Tools.
  2. Click Account Settings.
  3. Under the account name, click Server Settings.
  4. Select the Leave messages on server check box.

Note: When the check box is cleared, deleted email messages will be permanently removed from the messaging server.


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