Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available in our Knowledgebase Cookie Articles. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

AlpineWeb uses the following cookies on our website for security, statistics collection and analysis and for functionality in our Customer Backroom:

Cookie: _cfduid
Purpose: Used by Cloudflare to identify trusted web traffic.
Expiry: 1 year

Cookie: PHPSESSIONID
Purpose: Preserves user session across page requests.
Expiry: Session, expires as soon as the browser is closed.

Cookie: _utm.gif
Purpose: Google Analytics Tracking Code that logs details about the visitor’s browser and computer.
Expiry: Session, expires as soon as the browser is closed.

Cookie: _utma
Purpose: Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.
Expiry: 2 Years

Cookie: _utmb
Purpose: Registers a timestamp with the exact time of when the user acessed the website. Used by Google Analytics.
Expiry: Session, expires as soon as the browser is closed.

Cookie: _utmc
Purpose: Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.
Expiry: Session, expires as soon as the browser is closed.

Cookie: _utmt
Purpose: Used to throttle the speed of requests to the server.
Expiry: Session, expires as soon as the browser is closed.

Cookie: _utmz
Purpose: Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.
Expiry: 6 months

Cookie: _ga
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Two years

Cookie: _gat
Purpose: Used by Google Analytics to throttle rate request.
Expiry: Session

Cookie: _gid
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Session, expires as soon as the browser is closed.

Cookie: collect
Purpose: Used to send data to Google Analytics about the visitors device and behavior. Tracks the visitor across devices and marketing channels.
Expiry: Session, expires as soon as the browser is closed.

Cookie: WHMCSUID/WHMCSPW
Purpose: These two cookies are used for the remember me functionality of the Customer Backroom so a Customer doesn’t have to re-login each time they visit the Customer Backroom.
Expiry: 1 year

Cookie: WHMCSInstanceID
Purpose: Stores a unique session ID for each visitor and enables variables to be passed between page visits.
Expiry: Session, expires as soon as the browser is closed.

Cookie: WHMCSAffiliateID
Purpose: Stores the ID of the affiliate that made a referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.
Expiry: Persistent, 90 days

Cookie: WHMCSLinkID
Purpose: Records the link the visitor followed to first get to our website, and is used when an order is placed to be able to associate the conversion with a link to be provide statistics.
Expiry: Persistant

Some of these cookies are not strictly necessary for the website to work but will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information for statistics collection and security is not used to identify you personally. Cookies used for our Customer Backroom are necessary for functionality. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see our Knowledgebase Cookie Articles. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this however, the Customer Backroom services and functions will not work.

Additional Reference