Knowledgebase Articles
Alpine Email
- Standard Email
- Alpine Email KB Articles
- Email Documentation
- Email Protocols – POP vs IMAP
- Enable SPF and DKIM in Alpine Email
- Email Scam
- How to Keep your Email Out of the Spam Folder
- Email Security Best Practices
- Email Security Policy Example
- Plus Addressing in cPanel
- How to Change Account Order in Outlook
- How do I save a copy of messages on the POP server
- How to Whitelist or Blacklist an Email Address in an Alpine Hosting Account
- Mac Mail – Removing Messages from the Server
- Email Configuration
- Configuring Email Clients
- Setting up Email in Outlook
- Setting Up Email in Thunderbird
- Setting up Email on your Android Phone
- Setting up Email on your iPad
- Mail Troubleshooting
- Troubleshooting Email
- Barracuda Network Blocked My Email
- Cannot Send Email
- Email Headers
- Messages Stuck in Outlook Outbox – will not send
- My email is bouncing back from Outlook.com
- SMTP Port Blocking – How to Change the SMTP Port
- Unable to Send Email when away from Home or Office (Port 25 Blocked)
- MailScanner
- MailScanner Overview
- MailScanner Configuration
- MailScanner FAQ
- Dangerous Attachments
- Minimizing Spam
- My email says it is Disarmed – what does that mean?
- Spam Filtering Levels
- How do I know whether an email has a virus or is spam?
- How to Whitelist or Blacklist an Email Address in an Alpine Hosting Account
Alpine Hosting
- All Alpine Hosting KB Articles
- General
- AutoSSL
- Alpine Hosting Backups
- FTP for Alpine Hosting
- How to Unblock your IP Address
- cPanel Overview
- Managing Disk Space
- Enable PHP Logging
- Upgrade to PHP7
- How to enable Automatic WordPress Updates
- How to Import a WordPress site into Installatron
- Email Documentation
- How to enable SPF and DKIM
- How to Keep your Email Out of the Spam Folder
- Webmail – how to change how many emails you view at once
- Email Protocols – POP vs IMAP
- Change default cPanel Webmail application
- How do I save a copy of messages on the server POP
- How to Whitelist or Blacklist an Email Address in an Alpine Hosting Account
- Mac Mail – Removing Messages from the Server
- Email Configuration
- Configuring Email Clients
- Setting up Email in Outlook
- Setting Up Email in Thunderbird
- Setting up Email on your Android Phone
- Setting up Email on your iPad
- Email Troubleshooting
- Troubleshooting Email
- Barracuda Network Blocked My Email
- Cannot Send Email
- Email Headers
- Messages Stuck in Outlook Outbox – will not send
- SMTP Port Blocking – How to Change the SMTP Port
- Unable to Send Email when away from Home or Office (Port 25 Blocked)
- FTP
- Configuring and Using an FTP Client
- Connecting to my Hosting Account with DreamWeaver
- Fetch
- Filezilla
- MailScanner
- MailScanner Overview
- MailScanner Configuration
- MailScanner FAQ
- Dangerous Attachments
- Minimizing Spam
- My email says it is Disarmed – what does that mean?
- Spam Filtering Levels
- How do I know whether an email has a virus or is spam?
- How to Whitelist or Blacklist an Email Address in an Alpine Hosting Account
Alpine Secure Backup
cPanel
- All cPanel KB Articles
- Intro to cPanel
- cPanel Getting Started Guide
- Change cPanel Password
- Configure a Cron Job
- Creating Email Accounts in cPanel
- Creating a Subdomain-in cPanel
- cPanel User Logs
- Enable DKIM and SPF in cPanel
- Managing Disk Space
- Remote MySQL
- Site Publisher
- Upgrade to PHP7
- How to enable Automatic WordPress Updates
- How do I Import my WordPress site into Installatron?
Customer Backroom
- All Customer Backroom KB Articles
- Customer Backroom Overview
- Sub-Accounts
- Add a new Contact
- Two-Factor Authentication
- Enabling Two-Factor Authentication
- Two-Factor Authentication Troubleshooting
- How to Change your AlpineWeb Customer Backroom Password
- Cancelling Services
- How do I View or Print my Invoice?
- How to Report a Password
Domain Names
- All Domain Name KB Articles
- Auto Renew
- How do I renew my Domain Name?
- How do I renew an expired Domain Name Registration?
- How do I add years to my Domain Name Renewal?
- How do I cancel a Domain Name Renewal?
- What Happens When a Domain Name Expires?
- Domain Name Transfers
- What is an EPP Code and where can I find it?
- Domain Name Registration Contact and Verification FAQs
- Updating Domain Registrant Contact Information
- Email Verification
- DNSSEC
- Propagation Time for Registered and Reactivated Domains
- Nameserver / Host Record Propagation Delays
- Redemption Status
- Differences between RGP and Extended RGP
- How to Recover Domains in Redemption Status
- Domain Name Scam: your-domainname.com – Final Notice
Installatron
- Installatron Overview
- Installatron How to Guides
- How to Install an Application
- How to View or Edit an Installed Application
- How to Upgrade an Installed Application
- How to Backup an Installed Application
- How to Clone an Install
- How to Uninstall an Installed Application
- How to Import an Installed Application From This Account
- How to Import an Installed Application From a Different Account or Server
- How to Delete a Backup
- How to Restore a Backup
- WordPress
- How to Enable Automatic WordPress Updates
- How to Import a WordPress site into Installatron
Premium Email
- All Premium Email KB Articles
- Premium Email Getting Started Guide
- Premium Email – Adding Additional Mailboxes
- Configuring Premium Email
- Premium Email FAQs
- Best Practices – Sending from Premium Email
- Best Practices – Sending to Premium Email
- How to Change Account Order in Outlook
- Recovering Deleted Email Messages
- Webmail Dropbox Integration
- Sending IP Addresses
- Premium Email Limits
- Spam and Trash Folder Retention Rules
- Enable DKIM and SPF in Premium Email
- Whitelist a Domain
- Safelisted Messages are Marked as Spam
- External Resources
Premium Email Troubleshooting
- Changing your Password
- Attachments renamed to winmail.dat
- Bounce Messages
- Blacklist an address, domain, or IP in Webmail
- Email Spoofing Explained
- How to View Email Headers in Webmail
- Messages not forwarding
- Safelist an Address, Domain, or IP in Webmail
- Unable to connect Mobile Device
Premium Email Configuration
Computers
- Windows
- Windows: Outlook 2016 (IMAP)
- Windows: Outlook 2013 (IMAP)
- Windows: Outlook 2010 (IMAP)
- Windows: Outlook 2010/2013/2016 (POP)
- Windows: Thunderbird
- Windows: Generic Email Settings
- macOS
- macOS: Apple Mail 10.0 Sierra (IMAP)
- macOS: Apple Mail 9.0 El Capitan (IMAP)
- macOS: Apple Mail 8.0 Yosemite (IMAP)
- macOS: Outlook 2016 (IMAP)
- macOS: Outlook 2011 (IMAP)
- macOS: Other Clients
Phones
- Android
- Android: Generic IMAP Setup with Native App
- Android: Generic IMAP Setup with Gmail App
- Android: Generic ActiveSync Setup with Native App
- Android: Generic MobileSync Setup with Gmail App
- Android: Outlook for Android (IMAP)
- Android: Outlook for Android (ActiveSync)
- HTC
- Android: HTC Generic IMAP Setup with Native App
- Android: HTC Generic ActiveSync Setup with Native App
- Android: HTC Generic IMAP Setup with Gmail App
- Android: HTC Generic MobileSync Setup with Gmail App
- Android: HTC Outlook (IMAP)
- Android: HTC Outlook (ActiveSync)
- Motorola
- Android: Motorola Outlook (IMAP)
- Android: Motorola Outlook (ActiveSync)
- Android: Motorola Generic IMAP Setup with Native App
- Android: Motorola Generic IMAP Setup with Gmail App
- Android: Motorola Generic ActiveSync Setup with Native App
- Android: Motorola Generic MobileSync Setup with Gmail App
- Samsung
- Android: Samsung Galaxy S8 Native (IMAP)
- Android: Samsung Galaxy S8 Gmail (IMAP)
- Android: Samsung Galaxy S8 Outlook (IMAP)
- Android: Samsung Galaxy S8 Native (MobileSync)
- Android: Samsung Galaxy S8 Gmail (MobileSync)
- Android: Samsung Galaxy S8 Outlook (ActiveSync)
- LG
- Android: LG Native (IMAP)
- Android: LG Gmail Setup (IMAP)
- Android: LG Outlook (IMAP)
- Android: LG Native (ActiveSync)
- Android: LG Gmail (MobileSync)
- Android: LG Outlook (ActiveSync)
- Blackberry
- Blackberry: Blackberry OS10 (IMAP)
- Blackberry: Blackberry OS10 (MobileSync)
- Blackberry: Blackberry OS 5/6/7 Configuration
- macOS
- iOS: iPhone iOS 11 (IMAP)
- iOS: Outlook for iOS 11 (IMAP)
- iOS: iPhone iOS 11 (ActiveSync)
- iOS: Outlook for iOS 11 (ActiveSync)
- iOS: iPhone (iOS 10 – IMAP)
- iOS: Outlook for iOS 10 (IMAP)
- iOS: iPhone (iOS 10 – ActiveSync)
- iOS: Outlook for iOS 10 (ActiveSync)
- Windows
- Windows Mobile: IMAP Configuration
- Windows Mobile: MobileSync Configuration
Tablets
- Kindle Fire
- Android: Kindle Fire (IMAP)
- Android: Kindle Fire (IMAP – Existing)
- Android: Kindle Fire (ActiveSync)
- Android: Kindle Fire (ActiveSync – Existing)
Other: Server Settings
Service and Support
SSL Certificates
Website Development
Website Migration
Wordpress
- Adding a Persistent Object Cache for WordPress
- Creating a WordPress Site from Scratch
- Create A WordPress Staging Site
- Disable Comments in WordPress
- How to Import my WordPress Website site into Installatron?
- How to Fix a WordPress Login Error
- How to enable Automatic WordPress Updates
- WordPress 5.0 – Classic Editor Plugin
- WordPress Plugins
- WordPress Themes